What types of Service Centers does Kaptaine support?
MANUFACTURERSOrganizations that sell products requiring installations, repairs, and maintenance work performed by field workers
INTERNET, TV, TELEPHONE SERVICES PROVIDERSOrganizations that sell services requiring installations, repairs, and maintenance work performed by field workers
PROPERTY MANAGEMENTOrganizations that manage properties requiring repairs, maintenance, cleaning work performed by field workers
RETAILERS & DISTRIBUTORS (INCL. E-COMMERCE)Organizations that sell products requiring installations, repairs, maintenance work, and check-ups performed by field workers
CONTRACTORS & SERVICE COMPANIESOrganizations that sell services such as installations, repair, maintenance work, and pest control performed by field workers
Efficient End-to-End Order Management
Digitized user-friendly order dispatch system
Performance Monitoring Dashboard
Track worker performance digitally to drive growth
Automatically Allocate Orders
Artificial intelligence and Smart Algorithms to automatically assign orders efficiently
Integrated Service Level Agreements
Achieve competitive SLA’s and high quality standards to gain business profitability
Digitize Payroll Processing and Bonus programs
Bid adieu to your manual salary processing methods
Smart Dashboard and Report Generation System
Monitor business performance with comprehensive reporting
Connect with your Workers and Contractors in a Whole New Way
MONITOR DAILY OPERATIONS FROM ANYWHERE
Birdseye’s view of your entire workforce on a single real-time screen!
MANAGE AND COMPLETE UPCOMING AND EXPIRING TASKS
Customize Service Level Agreements to increase company performance and productivity
VISIBILITY OVER WORKER PERFORMANCE AND WHEREABOUTS
Worker’s mobile app includes live location tracking, SOPs, operational verification systems, payment processing, and more
REMOVE PAPERWORK AND MANUAL DOCUMENTATION
Digital storage of service completion proof, payment receipts, on-site photos, work details, and more
IMPECCABLE DATA SECURITY
Strong data protection, effective firewalls, and a trusted cloud server
ELIMINATE FRAUDULENT BEHAVIOR
Full visibility and approval requirements of operational activity to eliminate any fraudulent activity