SERVICE CENTERS WITH FIELD WORKERS

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Which types of Service Centers are Kaptaine designed for?

MANUFACTURESSell products that require installations, repairs, and maintenance work performed by field workers

INTERNET, TV, TELEPHONE SERVICES PROVIDERSSell services that require installations, repairs, and maintenance work performed by field workers

PROPERTY MANAGEMENTManage properties that require repairs, maintenance, cleaning work performed by field workers

RETAILERS & DISTRIBUTORS (INCL. E-COMMERCE)Sell products that require installations, repairs, maintenance work, and check-ups performed by field workers

CONTRACTORS & SERVICE COMPANIESSell services such as installations, repair, maintenance work, and pest control performed by field workers

Efficient End-to-End Order Management

Digitized user-friendly order dispatch system

Performance Monitoring Dashboard

Track worker performance digitally to drive growth

Automatically Allocate Orders

Artificial intelligence and Smart Algorithms to automatically assign orders efficiently

Integrated Service Level Agreements

Achieve competitive SLA’s and high quality standards to gain business profitability

Digitize Payroll Processing and Bonus programs

Bid adieu to your manual salary processing methods

Smart Dashboard and Report Generation System

Monitor business performance with comprehensive reporting

Connect with your Workers and Contractors in a Whole New Way

MONITOR DAILY OPERATIONS FROM ANYWHERE

Birdseye’s view of your entire workforce on a single real-time screen!

MANAGE AND COMPLETE UPCOMING AND EXPIRING TASKS

Customize Service Level Agreements to increase company performance and productivity

VISIBILITY OVER WORKER PERFORMANCE AND WHEREABOUTS

Worker’s mobile app includes live location tracking, SOPs, operational verification systems, payment processing, and more

REMOVE PAPERWORK AND MANUAL DOCUMENTATION

Digital storage of service completion proof, payment receipts, on-site photos, work details, and more

IMPECCABLE DATA SECURITY

Strong data protection, effective firewalls, and a trusted cloud server

ELIMINATE FRAUDULENT BEHAVIOR

Full visibility and approval requirements of operational activity to eliminate any fraudulent activity

Satisfied Clients

Customer Testimonails

Having to manually manage payrolls and requests was a nightmare, so integrating Kaptaine into our operations immediately bolstered our efficiency. Having a digitized system meant being able to focus our time and resources on growing our business, without having to worry about manual reports and quality tracking. We never realized how time-consuming documentation could be until we introduced Kaptaine to our business.

Roger C.CEO, HiMart
Customer Testimonails

We uphold quality and customer satisfaction in our business, and with Kaptaine we were able to achieve both while simultaneously streamlining our business operations. Being able to customize our SOPs as well as store the photographic process of our technicians ensures a way to secure customer satisfaction and help weed out scams. Having a reliable system security as well as layered human approval helps ensure a safe and dynamic solution.

Kevin O.Director of Operations, Unico Power
%
Of the average manager’s working day is spent on managerial activities with no value
%
Of remote workers face inconsistent leadership
%
Of employees say they waste some time at work everyday.